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Cybersecurity

Take note of these 5 ways to keep your Fidelity account safe from online predators.

Set up online access

Did you know unregistered online accounts are a frequent target of cybercriminals? Claim your Fidelity account by setting up a unique username and password. Go to NetBenefits and select Register as a new user. To change your current password, go to NetBenefits and select Profile > Security Center.

Use 2-factor authentication

In addition to using a username and password, you can add a second layer of security by having a code texted to your mobile device. You can choose to enable this feature every time you login or just when you log in from a new device. To add 2-factor authentication, go to NetBenefits and select Profile > Security Center. (Requires you to have a mobile phone on file.)

Connect your mobile phone and email

Fidelity will keep you up-to-date with important security alerts. They can also notify you to confirm sensitive transactions. Let them know how to reach you. Go to NetBenefits and select Profile > Personal & Contact Information.

Sign up for eDelivery

Getting your account statements electronically is convenient — and also makes it easier to monitor your account for any unauthorized activity. To receive your documents via email instead of U.S. Mail, go to NetBenefits and select Profile > Preferences.

Enable Fidelity MyVoice℠

You can use the latest security technology to secure your account. MyVoice allows you to create a personal encrypted voiceprint to verify your identity when you call Fidelity. Call 1-800-835-5095 and a Fidelity representative will offer to enroll you.

Learn how Fidelity is protecting your accounts online

More about online security

Contacts

Fidelity

401(k) retirement savings

  • 1-800-835-5095 | Available Monday through Friday 8:30 a.m. to 8 p.m. ET
  • netbenefits.com

Team Member Benefits

Learn more about the benefits available to eligible Team Members. Select the benefits category that matches your position.
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